Shipping policy
📦 Shipping, Processing & Tracking
How long does it take to process my order?
All orders are carefully prepared and shipped within 3–5 business days from the date of purchase.
Business days are Monday–Friday, excluding holidays.
Your estimated delivery time includes:
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Processing time (3–5 business days)
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Plus USPS shipping transit time selected at checkout
✨ Rush processing is not available at this time.
Will I receive tracking information?
Yes! Most orders ship via USPS and include tracking and delivery confirmation. Tracking details will be emailed once your order ships so you can follow it every step of the way.
Are signatures required?
For added security:
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Orders totaling $250 or more require Signature Confirmation
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All favor orders require Signature Confirmation, regardless of order total
(No exceptions)
🏠 Shipping Address Information
Can I change my shipping address after placing an order?
Please double-check your address at checkout. Shipping labels are automatically generated using the exact address provided, and we’re unable to edit addresses once an order is placed.
If your order has not yet shipped and a correction is needed, contact us immediately to request a cancellation so you may place a new order with the correct address.
What happens if my package is sent to the wrong address?
804 Escentials is not responsible for packages lost, delayed, or undelivered due to incorrect or outdated addresses entered at checkout.
🚚 Transit & Delivery Delays
What if my package is delayed?
Once your order ships, delivery is handled by USPS. Delays can occur—especially during peak seasons or due to weather—but a delay does not mean your package is lost.
Tracking updates always reflect the most current information available to both you and us.
We do not guarantee delivery by or before a specific date.